We're here to help. Most issues are resolved within a few hours.
How long does delivery take?
Your jingle is generated and ready to preview typically within minutes. After payment, full-quality files are available for instant download.
What file formats do I get?
All paid tiers include MP3 + WAV. Brand Pack includes additional stems and variants.
Can I use the jingle commercially?
Yes. Every purchased jingle comes with a full commercial license — ads, videos, radio, podcasts, and more.
What if I'm not happy with the result?
Revisions are included per tier (1–3 depending on your plan). If there's a technical issue with the delivered file, contact us within 24 hours for a replacement or refund.
How do I access my downloads?
Sign in at jinglecraft.agency and go to your Dashboard. All purchased jingles appear there with download links.
Can I try before I buy?
Yes — every jingle generates a free preview so you can hear it before purchasing.